Order online in minutes. 
Save up to €1,848 over 5 years. 
Leave anytime. No Lock in.
Other providers tie you into contracts and charge early exit fees if you leave before the term ends.
If you decide to leave, a Service Wrap-Up Fee may apply to close your account - not a contract penalty. The applicable fee for each product is outlined in our Product & Pricing Guides.
Save up to €1,848 over 5 years. Leave anytime. No Lock in.
Other providers tie you into contracts and charge early exit fees if you leave before the term ends.
If you decide to leave, a Service Wrap-Up Fee may apply to close your account - not a contract penalty. The applicable fee for each product is outlined in our Product & Pricing Guides.
Order online in minutes. 
Check in seconds
See your plans instantly
No commitment
Save up to €1,848 with prices frozen for 5 years.
No price hikes. No lock-in. No penalties.
Great for busy households, 4K streaming & video calls.
€48.99/month
Price frozen for 5 years
Leave anytime
Full details 
A perfect starter plan or reliable backup when Fibre fails.
€40.00/month
Price frozen for 5 years
Leave anytime
Full details
Perfect for light browsing & streaming.
€44.99/month
Price frozen for 5 years
Leave anytime
Full details
Great for Busy Households, streaming and browsing.
€50.00/month
Price frozen for 5 years
Leave anytime
Full details
Fibre-like performance where Fibre isn’t available.
€60.00/month
Price frozen for 5 years
Leave anytime
Full details
Great for high usage homes, gamers or creators.
€64.99/month
Price frozen for 5 years
Leave anytime
Full details
All prices are inclusive of VAT at 23%. Broadband speeds are “up to” and depend on location, network usage, your devices and Wi-Fi capability and other factors. All packages are subject to a fair usage policy.
Payment by monthly direct debit/debit card only. Failed or late payments will incur charges.
For full details see Terms & Conditions, Product & Pricing Guide and Acceptable Use Policy.
Pick who you are with today. No spin. Just the facts.
Why Imagine Wins
Eir starts at €34.99, jumps to €75.99, and scores 1.5 on Trustpilot. We freeze your price on whatever plan you’re on, fibre starting at €44.99, with Wi-Fi 7 included.
| What Matters | Eir | Imagine. |
|---|---|---|
| Your price, now and after the offer | €34.99/month on the 24-month 500Mb offer, then €75.99. | €44.99/month for 5 years then €55 |
| Will your price change? | Rises with CPI of €4 every April, and jumps to €75.99 after the offer. No freeze. | Price frozen for 5 years, no CPI/Annual price rises, no asterisk. |
| Tied in, or free to leave? | 24-month contract, exit fee applies early. | No minimum term, leave anytime. €60 wrap-up fee to close, not a penalty. |
| Your router, install and support | Router included. Phone and online support. | Wi-Fi 7 router included, plus phone, live chat and email support. |
| New and existing pay the same | The €34.99 is a new-customer promo. | New or existing pay the same. No loyalty penalty. |
Discover the reasons customers choose Imagine for broadband that is reliable, transparent, and ready for the future.
All plans are powered by Wifi 7 for seamless Fibre and 5G performance.
Simple T&Cs, no small print, no surprises.
Trusted by 40,000 customers in the places others overlooked.
Fairness for All Customers - You’ll always be treated as well as a new customer.
Explore common questions below, or visit our Help Centre for more support and detailed guides.
If your Wi-Fi isn’t working, try these steps:
1. Check the Wi-Fi light – If it’s off, restart your router:
-> Unplug the power cable from the wall, wait 2 minutes, then plug it back in.
-> Wait up to 5 minutes for the router to restart.
2. Check cables & power – If any cables are loose or unplugged, reconnect them.
3. Check your device’s Wi-Fi settings – Make sure it’s connected to the correct network.
4. Check the signal light – If it’s on, your router is receiving a signal.
More Wi-Fi support:
First, check if the issue is with your Wi-Fi or the internet connection itself:
1. Test with a wired connection:
-> Plug your device into the router using an ethernet cable and check your speed.
-> If speeds improve, the issue is with your Wi-Fi.
2. Common causes of slow Wi-Fi:
-> Background downloads (e.g., gaming consoles, cloud backups).
-> Distance from the router – Wi-Fi signal works best within 20ft (walls and obstacles can weaken it).
-> Your router’s Wi-Fi channel – 2.4GHz is better for long range.
-> You may need a Wi-Fi booster (available from most electronics stores).
3. Try restarting your router:
-> Unplug the power cable from the wall, wait 2 minutes, then plug it back in.
-> Wait up to 5 minutes for it to restart.
To test your service speed you can run a speed test here
For more support see: How do I improve my Wi-Fi Speed?
If the problem continues, contact technical support at 1800 938 100 or support@imagine-staging.monsoonconsulting.dev.
Your Wi-Fi password is printed on the back of your router.
If you have Imagine Fibre Broadband (Zyxel router), look for “Wireless Key.”
If you have Imagine Fixed Wireless (router with the orange button), look for “WPA2-Personal”
To connect, choose the Wi-Fi network that starts with “Imagine” and ends with your SSID number. Enter the password exactly as printed on your router.
If you’re still having problems you can contact customer support at 1800 938 100 or support@imagine-staging.monsoonconsulting.dev
More Wi-Fi support:
You can change your Wi-Fi password in the My Imagine Portal:
1. Log in to My Imagine Portal and go to CPE Management > Change Wi-Fi Password
2. Your login details were emailed to you after installation.
3. Forgot your portal password? Click “Forgot Password” on the My Imagine login page.
More information on how to access the portal:
We’re sorry to hear you want to leave.
To cancel your service, please call us on 1800 938 100.
Please note:
-> 30 days notice is required to cancel your service.
-> If you cancel within the Minimum Term you will be charged the monthly pack charge for the remainder of your contract period.
For full details see Terms & Conditions, Product & Pricing Guide and Acceptable Use Policy.
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