Great for busy households, 4K streaming & video calls.
€48.99/month
Price frozen for 5 years
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A perfect starter plan or reliable backup when Fibre fails.
€40.00/month
Price frozen for 5 years
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Perfect for light browsing & streaming.
€44.99/month
Price frozen for 5 years
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Great for Busy Households, streaming and browsing.
€50.00/month
Price frozen for 5 years
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Fibre-like performance where Fibre isn’t available.
€60.00/month
Price frozen for 5 years
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Great for high usage homes, gamers or creators.
€64.99/month
Price frozen for 5 years
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Up to 300 Mbps
Up to 500 Mbps
Up to 1 Gbps
Up to 300 Mbps
Up to 450 Mbps
Up to 2 Gbps
Up to 10 devices
Up to 20 devices
Up to 35 devices
Up to 15 devices
Up to 20 devices
40+ devices
1–2 people
3–5 people
5–7 people
2–3 people
3–5 people
7+ people
Streaming, browsing and a video call or two at once — capped at 650 GB a month
A couple of 4K streams + a video call + light gaming, together
Several 4K streams + average gaming + big uploads + calls, all at once
Streaming, browsing and a video call or two at once — no data cap
A couple of 4K streams + a video call + light gaming, together
Everything at once — 4K on every screen, heavy gaming, big uploads, nothing throttled
2–5 days
5–10 days
5–10 days
2–5 days
5–7 days
5–10 days
Up to 300 Mbps
Up to 500 Mbps
Up to 1 Gbps
Up to 300 Mbps
Up to 450 Mbps
Up to 2 Gbps
Up to 10 devices
Up to 20 devices
Up to 35 devices
Up to 15 devices
Up to 20 devices
40+ devices
1–2 people
3–5 people
5–7 people
2–3 people
3–5 people
7+ people
Streaming, browsing and a video call or two at once — capped at 650 GB a month
A couple of 4K streams + a video call + light gaming, together
Several 4K streams + average gaming + big uploads + calls, all at once
Streaming, browsing and a video call or two at once — no data cap
A couple of 4K streams + a video call + light gaming, together
Everything at once — 4K on every screen, heavy gaming, big uploads, nothing throttled
2–5 days
5–10 days
5–10 days
2–5 days
5–7 days
5–10 days
All prices are inclusive of VAT at 23%. Broadband speeds are “up to” and depend on location, network usage, your devices and Wi-Fi capability and other factors. All packages are subject to a fair usage policy.
Payment by monthly direct debit/debit card only. Failed or late payments will incur charges.
For full details see Terms & Conditions, Product & Pricing Guide and Acceptable Use Policy.
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If your Wi-Fi isn’t working, try these steps:
1. Check the Wi-Fi light – If it’s off, restart your router:
-> Unplug the power cable from the wall, wait 2 minutes, then plug it back in.
-> Wait up to 5 minutes for the router to restart.
2. Check cables & power – If any cables are loose or unplugged, reconnect them.
3. Check your device’s Wi-Fi settings – Make sure it’s connected to the correct network.
4. Check the signal light – If it’s on, your router is receiving a signal.
More Wi-Fi support:
First, check if the issue is with your Wi-Fi or the internet connection itself:
1. Test with a wired connection:
-> Plug your device into the router using an ethernet cable and check your speed.
-> If speeds improve, the issue is with your Wi-Fi.
2. Common causes of slow Wi-Fi:
-> Background downloads (e.g., gaming consoles, cloud backups).
-> Distance from the router – Wi-Fi signal works best within 20ft (walls and obstacles can weaken it).
-> Your router’s Wi-Fi channel – 2.4GHz is better for long range.
-> You may need a Wi-Fi booster (available from most electronics stores).
3. Try restarting your router:
-> Unplug the power cable from the wall, wait 2 minutes, then plug it back in.
-> Wait up to 5 minutes for it to restart.
To test your service speed you can run a speed test here
For more support see: How do I improve my Wi-Fi Speed?
If the problem continues, contact technical support at 1800 938 100 or support@imagine-staging.monsoonconsulting.dev.
Your Wi-Fi password is printed on the back of your router.
If you have Imagine Fibre Broadband (Zyxel router), look for “Wireless Key.”
If you have Imagine Fixed Wireless (router with the orange button), look for “WPA2-Personal”
To connect, choose the Wi-Fi network that starts with “Imagine” and ends with your SSID number. Enter the password exactly as printed on your router.
If you’re still having problems you can contact customer support at 1800 938 100 or support@imagine-staging.monsoonconsulting.dev
More Wi-Fi support:
You can change your Wi-Fi password in the My Imagine Portal:
1. Log in to My Imagine Portal and go to CPE Management > Change Wi-Fi Password
2. Your login details were emailed to you after installation.
3. Forgot your portal password? Click “Forgot Password” on the My Imagine login page.
More information on how to access the portal:
We’re sorry to hear you want to leave.
To cancel your service, please call us on 1800 938 100.
Please note:
-> 30 days notice is required to cancel your service.
-> If you cancel within the Minimum Term you will be charged the monthly pack charge for the remainder of your contract period.
For full details see Terms & Conditions, Product & Pricing Guide and Acceptable Use Policy.
Run a free speed test to see your current broadband performance, then check if a faster Imagine plan is available at your address.
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