My first bill

Your first imagine bill might look a little different as it may include charges such as:

• One-off installation charge. Don't worry if you paid this upfront, it will show as "Payment Received" at the top of your bill and be automatically deducted from the "Total Amount" owed.
• One-off connection charge.
• One month's charge in advance for your imagine service.
• A partial month (pro rata) charge for your imagine service from the date your service was installed to the end of your first month.
• Charges for any calls you made outside your pack during this period..

We send our invoices monthly by email and zip the attachment to reduce the load on your inbox! If you have trouble opening or viewing the attachment, please download and install Adobe Acrobat Reader

You can also view your bills and more by logging on to the My Imagine Portal here. We will send your login details by email after your service is installed.

For more support:

How do I pay my bill?

How do I get a copy of my bill?

What date is the monthly payment taken from my account?